Refund policy
At , we value your satisfaction and want you to love our skincare and haircare products. If you are not completely satisfied with your purchase, we’re here to help!
Returns
- You have 7 days from the date of delivery to initiate a return.
- To be eligible for a return, the item must be unused, unopened, and in its original packaging.
- Certain items, such as personal care products, cannot be returned once opened for hygiene reasons.
Non-Returnable Items
- Items purchased on sale or with promotional discounts.
- Used, opened, or damaged items.
- Custom or personalized products.
Refund Process
- Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 7 business days to your original payment method.
Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need to exchange an item, contact us at arramali52@gmail.com
Shipping Returns
- Customers are responsible for the cost of return shipping. Shipping costs are non-refundable.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong product, please email us fancydeals@gmail.com at within 48 hours of delivery with:
- Your order number
- Photos of the item and packaging
We will resolve the issue as quickly as possible at no extra cost to you.
Contact Us
For questions or assistance regarding your refund or return, please contact us:
- Email: fancydeals645@gmail.com
- Phone: 03284864035
- Address Lahore Shehzan Fatory Sodiwal Jaferiya Colony